Privacy Policy
This policy explains how CueRetail handles information across our website and platform.
Last updated: June 22, 2026
Information we collect
We collect the information you provide when you contact us, request a MAP audit, or sign up for an account, such as your name, work email, company, and the details you include in your message. When you use the platform, we also process the marketplace and brand data you connect so our agents can detect grey-market sellers and MAP violations on your behalf.
How we use information
We use your information to operate and improve the CueRetail platform, run the workflows you request, respond to inquiries, send product and service updates, and meet our legal and security obligations. We do not sell your personal information.
Analytics and cookies
Our website uses privacy-conscious analytics to understand aggregate traffic and improve content. These tools may set cookies or similar identifiers. You can control cookies through your browser settings.
Data sharing
We share information only with service providers who help us run CueRetail (such as hosting, email, and analytics vendors) under contractual confidentiality and security obligations, or when required by law. CueRetail never moves money or touches your payouts.
Data retention and security
We retain information for as long as needed to provide the service and meet legal requirements, then delete or anonymize it. We use administrative, technical, and physical safeguards designed to protect your data, though no method of transmission or storage is perfectly secure.
Your rights
Depending on where you live, you may have the right to access, correct, delete, or port your personal information, or to object to certain processing. Contact us using the details below to make a request, and we will respond consistent with applicable law.
Contact us
Questions about this policy or your data can be sent to privacy@cueretail.com or by mail to CueRetail, 1 Liberty Street, 23rd Floor, Suite 2334, New York, NY 10006.