# CueRetail

CueRetail is the all-in-one e-commerce agency, based in New York. Its mission: reduce overhead for e-commerce brands with AI, by fixing the parts that are commonly missed.

What CueRetail does:
- Audits first, free: how the brand's support actually behaves, what buyers find when they look the brand up, where returns come from, and which parts of the operation are still done by hand. Findings arrive as a ranked fix list.
- Runs customer support through Elavite (https://elavite.co), its automated customer support company: instant answers around the clock, staffed through the US shopping day, with people on money, fraud, and returns.
- Watches and answers brand reputation: reviews, search results, and sentiment monitored continuously, responses in the brand's voice, re-audited monthly to show movement.
- Cuts return volume by up to 20-30% against a measured baseline, with return decisions made at first contact, before freight.
- Runs reverse logistics: processes returns or resells them across Amazon, eBay, Walmart, and Shopify, marketplaces CueRetail has operated with its own capital since 2020, at a held price with remittance reported.

Contact: hello@cueretail.com
Book a call: https://app.iclosed.io/e/CueRetail/30min
Address: 1 Liberty Street, 23rd Floor, Suite 2334, New York, NY 10006

Pages:
- https://cueretail.com/ : main site
- https://cueretail.com/blog : articles on MAP enforcement, unauthorized sellers, and agentic e-commerce operations